Detailed management activities

Here’s a short list of what we do!

  • Maintain a a list of quality applicants looking for new homes
  • Prepare marketing materials for properties and confirm them with the landlord
    • high quality photographs
    • floorplans
    • energy performance certificates
    • well written and attractive descriptions
  • Market the properties on Rightmove and Zoopla
  • Conduct viewings
  • Interview and assess applicants
  • Process applications with credit checks, employment and previous landlord history
  • Deal with applicants fairly and honestly
  • Draw up tenancy agreements and deposit documentation
  • Prepare detailed statements of condition and inventories with hundreds of high quality photographs
  • Check tenants into their new home
  • Protect and register deposits
  • Diligently manage the collection of rents and deal promptly with any difficulties
  • Operate a systematic inspection process of sitting tenancies to ensure that the property remains in good condition. The¬†inspection schedule is designed to minimise intrusion to the tenant so that obviously house-proud and careful tenants see very little of us
  • Extend the fixed terms of ongoing tenancies for periods of anything from 6 to 18 months thus helping landlords and tenants feel secure in their relationship
  • Negotiate rent increases on sitting tenancies
  • Check tenants out and deal with the costs of any end of tenancy dilapidations

In the background we

  • Make recommendations to landlords on property improvements
  • Prepare rental valuations
  • Prepare “rent appraisal and condition” reports
  • Ensure gas safety certificates are renewed annually
  • Collect rents on the agreed schedule and pursue any lateness diligently
  • Prepare monthly statements of account and pay landlords in the first week of the new month
  • Take service calls and assign jobs to our pool of tradesmen
  • Run a 24 hour emergency callout service for gas, electric, water and building problems

Even more background stuff

  • Continually seek out new properties that match our applicants’ requirements
  • Keep strong awareness of local housing market conditions – up and coming areas, qualities of areas and streets and house types
  • Keep up to date with the increasing amount of legislation affecting landlords